Dealing with Discord Grey Screen (5 Quick Fixes)

discord grey screen

Do you keep getting a Discord grey screen every time you try to launch it? Don’t panic; you ain’t the only one dealing with such an issue. Many users across the globe have faced unresponsiveness of Discord launcher after it was double-clicked. Some users faced gray screens or black/white screens as well, for other Discord doesn’t load on their PCs.

How to Fix Discord Grey Screen

Whatever the reason, all customers face inconvenience while launching Discord. Since you are here, we assume you are also dealing with the Discord grey screen, but we can assure you that today is the last day you will deal with it. We have gathered all the info that you might need to get out of this issue.

5 Quick Fixes for Discord Grey Screen

Let’s dive into the fixes that can help you out:

Fix no. 1- Give Discord a Fresh Start

The first thing you should try is to give Discord a fresh restart. If you are a regular user, there is a higher chance that a piled-up cache is built on the system. You must clear Discord cache files from time to time. This might be causing the Discord grey screen and stopping you from using it.

NOTE: Close Background Processes Before Relaunching Discord.

  • Tap on Ctrl + Shift + Esc to launch the Task Manager.
Close Background Processes Before Relaunching Discord
  • In the running applications, find Discord.
  • Tap and click right on the discord task and click on the Task option.
  • Ensure all the unnecessary tasks are removed for a smoother run of the PC.
  • Remove application data from the PC.
  • To open the Run dialogue pop-up, click on Win + R.
  • Type %appdata% command in the run search to open data folders of the application.
Remove application data from the PC
  • Find the folder of Discord from all of the folders.
Remove application data from the PC 2
  • Delete the discard folder.
  • After deleting that, rerun your application.

After these steps, all of the issues causing the discord grey screen may be gone.

Fix no. 2 – Update Graphics Drivers on Your PC

Sometimes, Discord’s grey screen issue becomes a black screen issue, which also makes Discord unresponsive. The possibility is that it is having trouble with the GPU. A black screen usually occurs when the application isn’t getting the required support from the video elements. This happens because of outdated graphics drivers, and here is how you can fix it.

Manual Route and Update Drivers

  • Click on Windows + R to open the run dialogue box.
  • To open Device Manager, write command devmgmt.msc in the box.
Manual Route and Update Drivers
  • In the Device Manager, find Display adapters to look for your graphics details.
Manual Route and Update Drivers 2
  • Click right on the selected graphics and tap on the Update Driver button.
  • Once the option is clicked, you can see the Driver Update Utility Tool.
  • Download Instant Drivers Applications

You can download third-party driver applications that help you with outdated drivers and fix them for you.

Fix no. 3 – Ensure Proper Software Updates

While using any apps or browsers, including Discord, your PC needs to be up to date. This may not sound like a big deal, but it can be effective when applications hang or are unresponsive.

Discord can get stuck and keep showing a white screen if the application or browser is outdated. So, keeping everything updated keeps your application running smoothly. To look for the discord updates, here is what you need to do.

  • Shut all the discord processes on the computer.
  • Rerun the app to check if the app is asking for updates.
  • If not, click on Ctrl+R when the app starts, and it will begin fetching updates.

You can also go to the Microsoft Application Store and find the discord page to see if the downloaded application is utilizing the most recent version.

Fix no. 4 – Check for Windows Updates

Keeping your operating system updated is a good thing. But if you don’t do it, then your PC will slow down, even your internet buffer, and also application will lag and become unresponsive. Even Discord shows unresponsiveness, and the Discord grey screen issue occurs. So another fix you can try is to check your Windows for any updates available; here is how you do it:

  • Click on Windows + I to open system settings immediately.
  • Look for the Windows Update option on the left side of the System Settings panel.
Check for Windows Updates
  • Press Check for updates and you might see an available update.
Check for Windows Updates 2
  • To start the update process, click on Download and Update Now.
Check for Windows Updates 3
  • Keep your computer connected to a stable internet and once the update is done, restart your PC.

Fix no. 5 – Run the Discord Application in Compatibility Mode

If you tried all of the above fixes and yet your discord grey screen issue is un resolved, it can be due to incompatibility of the application. Here are the steps to check compatibility mode:

  • Find the Discord launcher and find its properties by clicking right.
  • Open the Compatibility tab, and you will find it in the properties.
Run the Discord Application in Compatibility Mode
  • Find the option saying Compatibility mode.
  • From the dropdown menu, select the latest stable version available.
Run the Discord Application in Compatibility Mode 2
  • Make sure to save the changes and try launching Discord again.

Final Words

We hope that your discord grey screen issues get fixed by applying one of the above methods. As a last resort, try uninstalling and reinstalling; the problem remains.